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Personal Care Officer (PCO) & On Site Solution Services (OSSS) at AdMedika network providers to ensure smooth service and as proof of AdMedika’s ongoing commitment to Service Excellence.
- Provide assistance for Members.
- Follow up issues at the providers for Inpatient and Outpatient.
- Assist the initial guarantee process.
- Assisting the process of approval to final guarantee process for discharged patients.
- Provide assistance in contacting the AdMedika call center.
- Improve and ensure smoother communication between AdMedika, provider, insurance and members.
- Improve customer satisfaction.
AdMedika PCO location list
- RS. MEDISTRA JAKARTA
- RS. MMC JAKARTA
- RS. BETHESDA JOGJAKARTA
- RS. SANTOSA BANDUNG
- EKA HOSPITAL BSD BANTEN
- RS. MAYAPADA TANGERANG
- RS. PREMIER SURABAYA
- RS. MITRA KELUARGA WARU
- RS. HERMINA BOGOR
- RS. BAYU KARTA KERAWANG
- RS. DEWI SRI KERAWANG
- RS. TELEGOREJO SEMARANG
- SILOAM HOSPITAL KEBON JERUK
- SILOAM SURABAYA
- RS. HAJI JAKARTA
- RS. BALI ROYAL BROSS
- RS. SURYA HUSADA BALI
- RS. MRCC JAKARTA
- RS. HERMINA BEKASI
- RS. COLOMBIA ASIA MEDAN
- RSU BUNDA THAMRIN MEDAN
- RS. BORROMEUS BANDUNG
- RS. OMNI ALAM SUTRA TANGERANG
- RS. SARI ASIH CILEDUG
- RS. PURI CINERE
- RS. AWAL BROSS BEKASI
- JOGJA INTERNATIONAL HOSPITAL
- RS. SILOAM DHIRGA MEDAN
- RS. AZRA BOGOR
- RS. RKZ SURABAYA
- RS. HERMINA DEPOK
AdMedika OSSS location list
- RS. MITRA KELUARGA BEKASI TIMUR
- RS. MITRA KELUARGA BEKASI BARAT
- RS. MITRA KELUARGA DEPOK
- RS. PUSAT PERTAMINA JAKARTA
- RS. PREMIER JATINEGARA JAKARTA
- RS. PREMIER BINTARO
- RS. PONDOK INDAH JAKARTA SELATAN
- RS. PANTI RAPIH JOGJAKARTA
- SILOAM HOSPITAL KARAWACI
PT. Administrasi Medika 
