Personal Care Officer (PCO)

Personal Care Officer at AdMedika network providers to ensure smooth service and as proof of AdMedika’s ongoing commitment to Service Excellence.
  • Provide assistance for VIP Members (Gold & Platinum members )
  • Follow up issues at the providers for Inpatient and Outpatient.
  • Assist the initial guarantee process.
  • Assisting the process of approval to final guarantee process for discharged patients.
  • Provide assistance in contacting the AdMedika call center.
  • Improve and ensure smoother communication between AdMedika, provider, insurance and members.
  • Improve customer satisfaction.

AdMedika PCO location list

Currently our PCO are stationed in these healthcare providers :
  • RS. PREMIER JATINEGARA
  • RS. PREMIER BINTARO
  • SILOAM HOSPITAL LIPPO VILLAGE
  • RS. PUSAT PERTAMINA
  • RS. MITRA KELUARGA BEKASI BARAT
  • MAYAPADA HOSPITAL TANGERANG
  • RS. MITRA KELUARGA DEPOK
  • RS. PONDOK INDAH
  • RS. MITRA KELUARGA BEKASI TIMUR
PT. Administrasi Medika
Telkom Gambir, Gedung C, Jl. Medan Merdeka Selatan No. 12, Jakarta Pusat 10110 - Indonesia
021 3483 1100   021 3483 0101   Contact Us   Find on map
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