Personal Care Officer (PCO)

On Site Solution Services (OSSS)

Personal Care Officer (PCO) & On Site Solution Services (OSSS) at AdMedika network providers to ensure smooth service and as proof of AdMedika’s ongoing commitment to Service Excellence.
  • Provide assistance for Members.
  • Follow up issues at the providers for Inpatient and Outpatient.
  • Assist the initial guarantee process.
  • Assisting the process of approval to final guarantee process for discharged patients.
  • Provide assistance in contacting the AdMedika call center.
  • Improve and ensure smoother communication between AdMedika, provider, insurance and members.
  • Improve customer satisfaction.

AdMedika PCO location list

  • RS. MEDISTRA JAKARTA
  • RS. MMC JAKARTA
  • RS. BETHESDA JOGJAKARTA
  • RS. SANTOSA BANDUNG
  • EKA HOSPITAL BSD BANTEN
  • RS. MAYAPADA TANGERANG
  • RS. PREMIER SURABAYA
  • RS. MITRA KELUARGA WARU
  • RS. HERMINA BOGOR
  • RS. BAYU KARTA KERAWANG
  • RS. DEWI SRI KERAWANG
  • RS. TELEGOREJO SEMARANG
  • SILOAM HOSPITAL KEBON JERUK
  • SILOAM SURABAYA
  • RS. HAJI JAKARTA
  • RS. BALI ROYAL BROSS
  • RS. SURYA HUSADA BALI
  • RS. MRCC JAKARTA
  • RS. HERMINA BEKASI
  • RS. COLOMBIA ASIA MEDAN
  • RSU BUNDA THAMRIN MEDAN
  • RS. BORROMEUS BANDUNG
  • RS. OMNI ALAM SUTRA TANGERANG
  • RS. SARI ASIH CILEDUG
  • RS. PURI CINERE
  • RS. AWAL BROSS BEKASI
  • JOGJA INTERNATIONAL HOSPITAL
  • RS. SILOAM DHIRGA MEDAN
  • RS. AZRA BOGOR
  • RS. RKZ SURABAYA
  • RS. HERMINA DEPOK

AdMedika OSSS location list

  • RS. MITRA KELUARGA BEKASI TIMUR
  • RS. MITRA KELUARGA BEKASI BARAT
  • RS. MITRA KELUARGA DEPOK
  • RS. PUSAT PERTAMINA JAKARTA
  • RS. PREMIER JATINEGARA JAKARTA
  • RS. PREMIER BINTARO
  • RS. PONDOK INDAH JAKARTA SELATAN
  • RS. PANTI RAPIH JOGJAKARTA
  • SILOAM HOSPITAL KARAWACI
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